I ordered a teddy from teddybearfriends in the early hours of 03.08.12 after trawling Sidmouth by torchlight the night before; when our daughter lost her cherished 8 year old "Thomas Teddy" (which had been given to her by her cousin Thomas) after a day out at the beach. Thomas was treasured, taken on several adventures and our daughter awoke at 05.00hrs keen to return to Sidmouth to find Thomas Teddy.
Desperate to locate Thomas we rang around all the places we had visited but to no avail. After viewing almost 5,000 Teddy's online (none were quite like Thomas!) our daughter choose "Teddy Manuel Redbrown".
Teddy was delivered by 08.10hrs on 04.08.12 and we know will have several great adventures with Thomas Teddy...... Because after searching all of Sidmouth, the car and the house, Thomas was found safe and sound asleep in a make shift bed that our daughter has made him, but forgot in her distress at him being lost.
We were thrilled with the speedy replacement and at the softness and quality of the teddy bear delivered. We will definitely use again and recommend teddybearfriends to all our friends.
Thank you all so much.
Sarah, Conrad, Lauren, "Thomas" and "Manuel" who has been renamed "Thomas 2". Needless to say, both teddy's will now have a phone number tagged to them.